IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
GTG007535-LR-1 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
GTG007531-LR-1 The Senior Manager: Enterprise Client Service (Service Management) provides professional leadership an integrated service delivery and service recovery function for Enterprise customers in line with organization's Enterprise strategy. The incumbent manages Service Relationship and service delivery, driving persistent focus supporting Top 100 High Value Customers, Priority and Express class customer base. They leverage technical superior business performance and exceptional client service, retention and recovery. To achieve business growth
They are committed to delivering exceptional service and support to their clients, and they are seeking assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience throughout the claims process. Provide exceptional customer service and support to policyholders, demonstrating environment. Commitment to delivering exceptional customer service and building positive relationships with clients
They are committed to delivering exceptional service and support to their clients, and they are seeking assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience throughout the claims process. Provide exceptional customer service and support to policyholders, demonstrating environment. Commitment to delivering exceptional customer service and building positive relationships with clients
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
availability of stock and to maintain a high customer service level. Constantly liaise with global team support teams are aware of any changes to the customers demand. Part of your daily tasks would be to forge
processes to improve business efficiencies, and customer/employee experience and remove inefficient processes providing optimal services and improving service delivery processes to meet or exceed customer expectations