GTG007535-LR-1 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
GTG007531-LR-1 The Senior Manager: Enterprise Client Service (Service Management) provides professional leadership an integrated service delivery and service recovery function for Enterprise customers in line with organization's Enterprise strategy. The incumbent manages Service Relationship and service delivery, driving persistent focus supporting Top 100 High Value Customers, Priority and Express class customer base. They leverage technical superior business performance and exceptional client service, retention and recovery. To achieve business growth