L002061-AK-1 A new position is available for a Service Advisor for our client in the Truck Industry. The based in Spartan Johannesburg. Duties: Greeting customers and assisting with queries. Opening of estimates inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be schedule between departments. Call customer to advise them about service changes or vehicle pick up times times. Maintain positive customer relationships to ensure repeat business. Adhere to all company policies
collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction Positive Attitude: A friendly, can-do approach to customer service. Previous Experience: Call centre experience
collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction Positive Attitude: A friendly, can-do approach to customer service. Previous Experience: Call centre experience