Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban.
Reference: PTA007344-Shell-1 Customer Service Coordinator URGENTLY needed for a mining and cranes division Technical Advisors Handling of service requests. Arranging of service attendances Planning of engineer commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working according procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate and liaise directly with all service providers to ensure optimal service is given at all times and problems
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate and liaise directly with all service providers to ensure optimal service is given at all times and problems
answering phones and processing request.Respond to customer enquiries.Valid drivers license and own vehicleThe