conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
report any issues or delays. Provide excellent customer service when interacting with clients and bakery staff communication and interpersonal skills for positive customer interactions. Responsible and reliable with a
report any issues or delays. Provide excellent customer service when interacting with clients and bakery staff communication and interpersonal skills for positive customer interactions. Responsible and reliable with a
stakeholder management. High level of motivation, customer focus oriented, and a continuous improvement mentality