needs and promote our service offerings.
Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service
successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of
e the resolved status SLA of the service desk tool of the Customer is not breached by resolving tickets
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
ticket acknowledgement SLA of the service desk tool of the Customer.
Quality assurance management
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
contact centre that specialises in the fields of customer experience, sales and administration in the B2C several leading blue chip companies to optimise service, support and sales. Collaboration is at the core cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support play a pivotal role in providing exceptional customer service and support to cat and dog owners, breeders Assist with Registration and Membership Promote Services Address Breed-Specific Inquiries Query resolution
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic real-time calls/emails/social media posts from our customers. You must be calm in the face of a chaos, caring Our customer support professionals are dedicated to supporting customers and resolving customer queries and goals. Create an exceptional, personalized service experience for users. Provide positive, fast, and High-energy and self-reliant. Provide support to customers with efficiency and urgency. Identify common trends
Agent in need of a Customs Administrator to handle high volume airfreight customs admin. Cross-checking Inspection, Customs stops etc. As well as dropping and collecting the documents. Batch customs refunds (duty arrange delivery Matric 2-3 years' experience customs Must have a valid driver's license Able to handle