solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
a critical role in the operational success and customer satisfaction of the organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they
sales deals over the phone and maintaining good customer relationships. The seniority of this role will Contact potential and existing customers to inform them about a product or service, using scripts • Answer questions and the company • Ask questions to understand customer requirements and for the purpose of closing sales with Manager Administration: • Enter and update customer information in the database • Keep records of sales and note useful information Customer Service: • Handle customer grievances to preserve the company's
sales deals over the phone and maintaining good customer relationships. The seniority of this role will Contact potential and existing customers to inform them about a product or service, using scripts • Answer questions and the company • Ask questions to understand customer requirements and for the purpose of closing sales with Manager Administration: • Enter and update customer information in the database • Keep records of sales and note useful information Customer Service: • Handle customer grievances to preserve the company's
Provide general support to our operations and customer service teams. Liaise closely with the e-commerce coordinator to assist with administrative tasks. Answer customer queries telephonically and per email. Assist with would be advantageous. Good understanding of customer service. Excellent verbal and written communication
Provide general support to our operations and customer service teams. Liaise closely with the e-commerce coordinator to assist with administrative tasks. Answer customer queries telephonically and per email. Assist with would be advantageous. Good understanding of customer service. Excellent verbal and written communication
Technical Account Manager JSM Business Services, on behalf of a renowned client, is looking for dynamic expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth:
hotel team to confidently resolve customer queries. Manage customers' expectations, and deal with and and developing a hotel service team. Genuine desire to serve the needs of customers, with a strong personal personal responsibility for achieving customer satisfaction. Excellent analytical, interpersonal, organisational
hotel team to confidently resolve customer queries. Manage customers' expectations, and deal with and and developing a hotel service team. Genuine desire to serve the needs of customers, with a strong personal personal responsibility for achieving customer satisfaction. Excellent analytical, interpersonal, organisational