Customer Service Representative Jobs in Cape Town, Western Cape

Team Leader Cape Town

 Careerbox

Cape Town Region

Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating and weekly targets are met Respond to escalated customer issues from Agents Continually evaluate agent improve team operations, efficiency and service to customers and clients. Provide statistical and performance Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications

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