division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service Service and Retention Consultants, will be part of the Leadership team, and will report directly to the the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service Service and Retention Consultants, will be part of the Leadership team, and will report directly to the the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
looking for a dynamic Creditors Team Leader to join their growing team. The successful candidate will and guidance to the creditors team in order to achieve the goals of the team Responsibilities include: Creditors Reviewing and authorising supplier payments Supplier and team query resolution Maintaining accurate and reliable General administration and team management Team development and improving team efficiencies Requirements:
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate set up a meeting in person or arrange for a Zoom/Teams call, as and when required Daily follow up previous medical aid clients and private clients, and general customer liaison Action specific targeted projects via rental and sales transactions to the installation teams countrywide Managing the administrative requirements
their work approach
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate set up a meeting in person or arrange for a Zoom/Teams call, as and when required Daily follow up previous medical aid clients and private clients, and general customer liaison Action specific targeted projects via rental and sales transactions to the installation teams countrywide Managing the administrative requirements
Role Purpose:
The Facilities Service Coordinator will be responsible for the compliance
the Service level Agreements with internal and external Stakeholders, including customer service interactions
3 years' experience in contract management/service level agreements.
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative staff high-performance team. Process Improvement: Evaluate and streamline support service processes, including metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently