and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as an Assistant Store Manager at CUM Books Liberty the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to excellent customer service Deal with complaints from customers to maintain excellent customer service Resolve
and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as an Assistant Store Manager at CUM Books Liberty the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to excellent customer service Deal with complaints from customers to maintain excellent customer service Resolve
leadership skills, and a passion for exceeding customer expectations. Responsibilities: Provide strategic departments to ensure the achievement of sales, service, and operational objectives. Develop and implement accountability, and customer-centricity throughout the organization. Lead and inspire a high-performing team of managers opportunities. Cultivate strong relationships with customers, suppliers, and industry partners to enhance the finance, service, parts, and administration, to ensure efficiency, compliance, and customer satisfaction
cost. Allocate and delegate responsibilities to team. Motivation of staff members to perform to maximum the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with Be able to operate independently and as part of a team Good administration skills Management and productivity
cost. Allocate and delegate responsibilities to team. Motivation of staff members to perform to maximum the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with Be able to operate independently and as part of a team Good administration skills Management and productivity
sales, customer service, staff management, and inventory control. Lead by example and motivate team members achieve sales targets and deliver exceptional customer experiences. Collaborate with the Store Manager staff to ensure a high level of performance and customer satisfaction. Foster a positive and professional well as local regulations. Assist in handling customer inquiries and resolving any issues or complaints
Systems knowledge is desirable. Practical Skills: Team Player Hands-on character High level of quality consciousness Ability to think strategically Good customer service skills A creative side (for creating displays)
You will be working directly with the Marketing Team in the fields of ecommerce, social media and retail Assist Marketing Team with all aspects of the loyalty programme • Assist Marketing Team with all promotions social media platforms and engage in feedback to customers • Analyse, prepare and present reports on social providing community insights and trend analyses to the team • Update of retail website for new and discontinued competitions. • Public Relations & Customer Service • Manage customer database and newsletters, Website
You will be working directly with the Marketing Team in the fields of ecommerce, social media and retail Assist Marketing Team with all aspects of the loyalty programme • Assist Marketing Team with all promotions social media platforms and engage in feedback to customers • Analyse, prepare and present reports on social providing community insights and trend analyses to the team • Update of retail website for new and discontinued competitions. • Public Relations & Customer Service • Manage customer database and newsletters, Website
and will be working directly with the Marketing Team in the fields of ecommerce, social media and retail Assist Marketing Team with all aspects of the loyalty programme • Assist Marketing Team with all promotions social media platforms and engage in feedback to customers • Analyse, prepare and present reports on social providing community insights and trend analyses to the team • Update of retail website for new and discontinued competitions. • Public Relations & Customer Service • Manage customer database and newsletters, Website