Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The cost effective management of IT Incidents and service requests from end to end point of view and to provide provide dynamic IT Support within the agreed Service Promise. Job Objectives Providing telephonic and track all incidents and service requests Taking ownership of incident and Service request from initiation
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: training and support services to ensure customer success. Overview and Skills needed: Customer Success Consultants utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
CPT000602-Tam-1 Reporting into the Institutional Client Services Fund Operations team, the Business Analyst will interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed communication across multiple jurisdictional client service teams and levels of the organization Analysis and of policies and procedures to the defined Fund Service Matrix Gap analysis between existing Group and all seniority levels of jurisdictional client service teams Training Facilitate and provide training
you're passionate about delivering exceptional customer service and technical support, this could be the perfect development, particularly in mastering online customer service systems. Availability : Ability to respond
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Building sustainable relationships and trust with customer through open and interactive communication Attending 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Our client is a leading international Internet Service Provider that offers amazing career opportunities