our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket
repeat business. ENVIRONMENT: MONITOR company and customer systems for signs of failure, irregularity, or of Managed Service and Cloud Solutions. You will be responsible for supporting customers either as a a point of escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Active Directory, etc. DUTIES: Monitor company and customer systems for signs of failure, irregularity, or regular updates until full resolution. Inform customers when an incident or problem occurs and provide
ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2 nd a proven track record of completed HPE/Lenovo Service Qualifications. You also need 3 years' work experience experience delivering End User Computing Support Services in a customer environment with proficiency in Win10/Office Level and Specialist Support within as well as customer vendors. Liaise between users, IT outsource providers clients and client end-users in support of the Service Delivery Manager. Confirm call resolution with
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get
join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
HTML/CSS. Create and manage databases to store customer and product information. Implement and maintain documentation. Integrate data from various back-end services and databases. Assist the Helpdesk in providing providing support to users and internal customers. Extract information from 3rd party suppliers to ensure a user research to optimize website usability and customer experience. Collaborate with designers and UX procedures. Work with third-party vendors and service providers to integrate their tools and applications
innovative online experiences. DUTIES: Develop and customize WordPress websites and applications based on client maximum speed and scalability. Implement and customize WordPress themes, templates, and plugins, including including integration of third-party APIs and services. Troubleshoot and resolve any WordPress-related issues optimization. Experience with PHP and MySQL, including custom theme and plugin development, highly advantageous
reporting findings to the IT Manager. Assist customer service with troubleshooting POS device issues. Write
collecting, analysing, and summarizing development and service issues. Accomplish engineering and organisation systems that have been successfully delivered to customers. Experience in communicating with users, other Software Development. Knowledge of RESTful API Web Services. Knowledge of Clean Code principles. Experience
with their in-house team as well as outsourced service providers and partners. Gather and evaluate user technologies. The ability to develop and integrate custom API's. (Google, Facebook etc.) Additional skills