company in Ottery, Cape Town is seeking a Customer Service Agent to join their team.
Duties Responsibilities
Key Performance Areas:
Chemical Stock Room:
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
overseeing functions relating to both fabrication and service of components in the stored energy industry. • • Managing fabrication department, service technicians and support staff. • Conduct biannual KPI reports reports with all workshop and service staff. • Provide in house training to all staff. • Ensuring deadlines teams monthly. • Regular site and customer visits to ensure customer service is to satisfactory level. • Assisting
skills
responsible mature individuals with admin and customer service skills to apply. It is essential that you
responsible for customer service, documenting vehicle movement, handling a shuttle service and planning
administration and planning experience coupled with some customer-facing experience and a valid drivers license
/>Fluent in English
Ability to deal with customers face to face
A stable work history
Reliable
in any area of the business unit. 1. Provide customers with orders 2. Assist with loading and offloading assistance to customers and suppliers 6. Complete Wash Bay activities 7. Customer Service 8. To uphold company culture through behaviours such as: • customer centricity • effective self-management and teamwork