Managing the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery infrastructure and manages all telephone changes. Managers day-to-day internal and external client interactions. Managers resolves escalated Helpdesk issues. Management of day-to-day activities of the IT Team. Ensures that company within airline industry or international customer care outsourcing provider) advantageous. MCSE, CCNA certificate
Family Leave (Maternity, Paternity) Private Health Care Training & Development Paid Time Off (PTO) (if .za.com We will contact you telephonically in 3 days should you be suitable for this vacancy. If you
Purpose of the role
Managing the day to day IT operation 24/7, ensuring Client SLA’s are manages all telephone changes.
Engineer required. You will be required to take care of the infrastructure of the AWS backend. Ensuring
Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical
working in a team. As we are making applications that care about throughput and latency, it is required to
action, and treating everyone with courtesy and care. Provide 1st line user support to customers for be contacted for this position within 10 working days please consider your application unsuccessful. Software
User Support within a VIP environment, ensuring careful and optimal call management and efficiencies. Manage be contacted for this position within 10 working days please consider your application unsuccessful. see
in CPT. You will be respnsible for supporting day to day operations of the technical team. Requirements:
Successful incumbent will be responsible for day to day technical support for the digital wholesale product