management of relationships with tenants, rental collection, leasing of units and maintenance.
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process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
queries.
Debt Collection
Assist with the rental collection process through:
Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
client documents etc.) Update the register for all collected documents. Book boardrooms for meetings as necessary letters for resigned clients and notify clients to collect documents. Keep the resigned client list up to office closure procedure. Collection and distribution of office mail Collect all mail from security and assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
client documents etc.) Update the register for all collected documents. Book boardrooms for meetings as necessary letters for resigned clients and notify clients to collect documents. Keep the resigned client list up to office closure procedure. Collection and distribution of office mail Collect all mail from security and assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
monitoring, and completion of projects that focus on collection and the recycling of plastic packaging waste Contribute to the strategies aimed at increasing collection and recycling of plastic packaging waste, with legislated targets. Contribute to the coordination of collection and recycling projects. This will include providing metrics; particularly investment, jobs and tonnes collected and recycled. Analyse data to identify trends Monitoring volume reports to track performance of collection and recycling projects Ensuring partners are
monitoring, and completion of projects that focus on collection and the recycling of plastic packaging waste Contribute to the strategies aimed at increasing collection and recycling of plastic packaging waste, with legislated targets. Contribute to the coordination of collection and recycling projects. This will include providing metrics; particularly investment, jobs and tonnes collected and recycled. Analyse data to identify trends Monitoring volume reports to track performance of collection and recycling projects Ensuring partners are
monitoring, and completion of projects that focus on collection and the recycling of plastic packaging waste
updating daily Write out collections notes on goods to be returned /collected and note reason for return
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain