the operations department to optimise service delivery. Key Responsibilities: Customer Service Leadership: across all branches. Ensure consistency in service delivery standards and customer care initiatives throughout to ensure consistency and excellence in service delivery. Conduct regular audits and assessments to monitor seamless coordination and alignment of service delivery efforts. Represent the customer care function
the operations department to optimise service delivery. Key Responsibilities: Customer Service Leadership: across all branches. Ensure consistency in service delivery standards and customer care initiatives throughout to ensure consistency and excellence in service delivery. Conduct regular audits and assessments to monitor seamless coordination and alignment of service delivery efforts. Represent the customer care function
a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices and
a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices and
with:
• Finance Division to improve on service delivery issues regarding payment authorisations
•
with: • Finance Division to improve on service delivery issues regarding payment authorisations • Customer
with: • Finance Division to improve on service delivery issues regarding payment authorisations • Customer