Ensure compliance and effective store operations to support the internal and external customers to achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure self-audits are conducted against operations requirements Monitor and
To deliver exceptional customer service and maximise selling opportunities through effective people and process management. Drive sales and stock management to maximize business profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never
of Employee Relations matters within the department Manage and coach teams across functions. Manage interfaces and drive innovation within the department. SHEQ, Integrated Management System (IMS): Maintaining of ISO
of Employee Relations matters within the department Manage and coach teams across functions. Manage interfaces and drive innovation within the department. SHERQ, Integrated Management System (IMS): Maintaining of ISO
improvement and positive change. Partner with department managers to assist in setting clear and achievable
improvement and positive change. Partner with department managers to assist in setting clear and achievable
supporting departments and retail operations) Process analysis and continuous process improvement Managing new escalated queries (through planning department) Strategic decision making Managing the daily creation of operational
(minimum visits per week set by department head. Call Report Management: Time and attendance Reporting
Client in the financial services / cash management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Act as the liaison between clients, internal departments, and Business Development Consultants Provide excellent service support to the Business Develo
Client in the financial services / cash management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Act as the liaison between clients, internal departments, and Business Development Consultants Provide excellent service support to the Business Develo