Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
project progress, manage risks, and implement corrective actions as needed. 7. Reporting and Analysis: Microsoft's offerings, Licensing, and related IT services. Familiarity with CRM software preferred. Skills:
: Collaborate with stakeholders from various departments to elicit, document, and prioritize business company and role As a fast-growing IT company, servicing clients in the mining, manufacturing and retail organisation prides itself with customer focus and service delivery. If you are a hard worker and fast learner
relationships with line management and other company departments required for project delivery, emphasizing systems
and providing dedicated training and support services to ensure customer success. Overview and Skills customers are encouraged to continue using our services. Proven ability to handle a significant volume
and providing dedicated training and support services to ensure customer success.
Overview
customers are encouraged to continue using our services.
invite you to chat with us. Our client's tech department focuses on building web applications, mobile
customers are encouraged to continue using the services.
working in a highly technical setting.
Comfortable working in a highly technical setting. Service-oriented mindset towards achieving common goals