whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by confidence in the Dealership by providing quality service. Key Performance Areas: Manage and monitor labour (technical) problems accordingly Evaluate all serviced vehicles (technical) and assist in ordering parts Maintain good housekeeping within department Manage training of all service staff Provide feedback to all Manage risk (financial and non – financial) within department Manage and drive personal and professional development
professional service experience whilst ensuring adequate communication between customers, parts and service departments Liaise with customers on regular basis throughout service Ensure accurate invoice payments Vehicle hand over Requirements: Senior Certificate Grade 12 Minimum 2 years' Service Advisor experience in a Dealership Computer literate Technical Qualification (Advantageous) Certificated Service Advisor Training Completed (Advantageous) Please
experience exceed their expectations and that excellent service is consistently given. Minimum Requirements: Qualified knowledge to serve customers' needs To support the Service Manager and Foreman with tasks that are beneficial