Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner manner. Liaise with internal Departments to resolve issues/queries Maintain operations by following policies working as a team effort to maintain high levels of service. Support the management structure and carry out
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner manner. Liaise with internal Departments to resolve issues/queries Maintain operations by following policies working as a team effort to maintain high levels of service. Support the management structure and carry out
following:
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
My client from a Freight Forwarding Company is seeking an Entry Clerk to join their team
This will be to handle all modes of entries
Work Days are Sunday to Thursday (Friday and Saturday will be off days)
Matric
Minimum 5 years Ent
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Senior Customer Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Relations Officer and Customer Relations Officer team with resolving first line student queries relating and closed within the given Service Level Agreement. The Junior Customer Relations Officer will generally raised to members of the Customer Relations Officer team. The Junior Customer Relations Officer also supports supports the Customer Relations Officer team with student registration and other administrative tasks