role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their journey, internal advocate to the other departments, liaison between clients and company to ensure glue between all internal departments, working with the relevant departments to ensure clients reach their Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri)
engineering projects for the various maufacturing sites. Work Place Safety & Process Safety Managemement: of all employees in consultation with the HR department. Updating of site safety statistics in software cultural transformation activities such as 5S, Lean Work Practices, Safety Kaizens etc. Maintenanance Management: the permit-to-work for all the non-routine activities for project and maintenance work on site. Ensure personnel performing the maintenance and project related work on site is trained in the health and safety procedures
Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) practices from a technical standpoint Ideally have worked in an Agile methodology before