As a Contact Department Agent, you will be the first point of contact for our customers, providing support queries via multiple channels including phone, email, social media, and live chat. This role is essential for Collaboration: Work closely with team members and other departments to ensure a seamless customer experience. Skills
As a Contact Department Agent, you will be the first point of contact for our customers, providing support queries via multiple channels including phone, email, social media, and live chat. This role is essential for Collaboration: Work closely with team members and other departments to ensure a seamless customer experience. Skills
their journey, internal advocate to the other departments, liaison between clients and company to ensure glue between all internal departments, working with the relevant departments to ensure clients reach their
their journey, internal advocate to the other departments, liaison between clients and company to ensure glue between all internal departments, working with the relevant departments to ensure clients reach their
Previous experience working in a customer facing department would be anadvantage Skills and Functional Requirements:
Previous experience working in a customer facing department would be anadvantage Skills and Functional Requirements:
strategic level, by leading, performance managing, developing, and motivating agents. Competencies, Skills be keen on working for a new operation and help develop processes and best practices. Should be a people
strategic level, by leading, performance managing, developing, and motivating agents. Competencies, Skills be keen on working for a new operation and help develop processes and best practices. Should be a people
authority and requires continuous professional development. As an accredited financial advisor with Old
authority and requires continuous professional development. As an accredited financial advisor with Old