locations in 130 countries As their new Customer Service Controller Air Imports, here's what you'll do: A minimum of 4 years experience as a Customer Service Controller from the Air Imports industry essential
Duties
handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated
handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated
Responsible for measuring Courier and Freight Forwarder service delivery as well as obtain & maintain best will be shared with the Sales, Services & the Procurement Department daily. Responsible for weekly facilitated between departments to ensure & maintain optimal customer service. Develop, teach, and outs occur in collaboration with the procurement department. Accountable for weekly Cycle Counts, monthly objectives. Ensure that the highest level of customer service & professionalism is always maintained. Responsible
ng and acquiring business through exceptional service delivery and relationship building and assisting and procedures of operations across the entire department;
Performing regular operational e and coordinate at all times with the Legal department on customs and/or road authorities' procedures cargo;
In liaison with the Finance department, ensure adequate funds available for the entire policies and liaise and coordinate with the HR Department in regard with staff grievances and concerns
function as a whole Profitability of the transport department, constant implementation of cost lowering initiatives improvement working closely with customer service department. Identify areas for improvement in the transport maintenance) Driver performances ensuring customer service standard is met. Occasional planning and budget
function as a whole Profitability of the transport department, constant implementation of cost lowering initiatives improvement working closely with customer service department. Identify areas for improvement in the transport maintenance) Driver performances ensuring customer service standard is met. Occasional planning and budget
function as a whole Profitability of the transport department, constant implementation of cost lowering initiatives improvement working closely with customer service department. Identify areas for improvement in the transport maintenance) Driver performances ensuring customer service standard is met. Occasional planning and budget
function as a whole Profitability of the transport department, constant implementation of cost lowering initiatives
improvement working closely with customer service department. Identify areas for improvement in the transport
maintenance)
Driver performances ensuring customer service standard is met. Occasional planning and budget