for a SERVICE ENGINEER (NETWORK, VOICE & DESKTOP SUPPORT) at AVI LIMITED IT SHARED SERVICES in the Waterfront of the firms IT infrastructure by offering Desktop Support to our end-user customer base. Ensure our telephonic knowledge of a range of diagnostic tools Desktop troubleshooting and support Networking Methodologies Mobile Device
External), Testing and Infrastructure, and Desktop support functions. In addition, the role is required
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in a timely fashion. The engineer provides desktop support, such as password or account related queries Troubleshoot and repair technical desktop issues On-site or remote connection Support for mobile devices (Ipads
and devices. Provide support on all desktop platforms supported by the Group. Provide server support
and devices. Provide support on all desktop platforms supported by the Group. Provide server support
NetBackup, Veeam). Windows Server (2008 – 2022). Desktop Support (Windows 10 – 11). Management of Microsoft
Environment Coordinate with IT support services for desktop support and infrastructure needs. Manage external IT
cabling. VOIP support Windows Desktop Operating Systems. Microsoft Office365 support. Windows Server. DUTIES:
Established IT Company is looking to employ a Senior Support Engineer who will be responsible for providing full Citrix support. Support Citrix Virtual Apps, Desktops, Citrix Application Delivery Controllers and Citrix DaaS Analysis and reporting on Citrix system health Patch management of Citrix sy