you do? Dedicated On site Support for Company Contact Center users. To support End users at the Contact update on Jira calls if needed Provide Remote support for WFH users Coordinating with third parties and Company teams First line Telephony support Managing and supporting incidents logged within SLA agreements projects as required. Providing First Line Support diagnosis and support for Output Device services Ad Hoc Reporting an emphasis on Service Management Call Center Support experience will be advantageous Sound knowledge
Intelligence Analyst. You will play a critical role in supporting Project Management activities, driving efficiency responsible for managing and optimizing project support tools, ensuring their effective utilization across across projects, and providing technical support to project teams. What will make you successful in this business needs into actionable project and portfolio support items. Conduct training sessions and workshops of project support tools, promoting best practices and efficiency. Provide technical support to project