Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents administrative functionalities Providing Desktop and Technical Support services Providing workstations related re-assigning incidents to the x64 / regional desktop support team for assistance. Identifying and reflecting
workstation troubleshooting (working with desktop support engineers)
in a timely fashion. The engineer provides desktop support, such as password or account related queries Troubleshoot and repair technical desktop issues On-site or remote connection. Support for mobile devices (Ipads
operations - Experience with Windows desktops and server support - Familiarity with ITIL processes (Problem
operations
- Experience with Windows desktops and server support
- Familiarity with ITIL processes
stack
· Experience with windows desktops and server support
· Experience with Windows Terminal
stack
· Experience with windows desktops and server support
· Experience with Windows Terminal
and App stack Experience with windows desktops and server support Experience with Windows Terminal Server
and App stack Experience with windows desktops and server support Experience with Windows Terminal Server