Direct Channel Jobs in South Africa
- Gauteng (60)
- Western Cape (23)
- Kwazulu Natal (11)
- Eastern Cape (2)
- Limpopo (1)
Customer service / support
- Last 7 days (14)
- Last 3 days (2)
Call Centre Manager - (must Have Technical And Isp Experience)
Johannesburg
R60 000 pm CTC Monthly
and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp
seamless and consistent customer service across all channels,
Operational Leadership
channels.
Technical Expertise and Product
excellence in customer support across all interaction channels.
- Promote and develop self-service options
options to empower customers and reduce dependency on direct call centre engagement
Cost Management
share this job on whatsappComplaints Manager
FreerecruitCentral Johannesburg
client complaints Managing of complaints end-to-end Direct communication (telephonic and/or other) to keep alerts Create a tracking system to assess which channels have been used to resolve complaints Monitor number
Customer Service Agent
Cape Town City Centre
R9000 Monthly
exceptional service to customers across multiple channels.
Key Responsibilities
- Query
any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely
Customer Support Agent
Onecart LtdSandton
success team and monitor issues that may have a direct impact on the business KPI’s and goals. Create support resolutions to users via various access channels. High-energy and self-reliant. Provide support Ticket resolution 1 st time around/Answering directed phone calls /Responding to customer email communication
Call Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k providing support and resolving queries via multiple channels including phone, email, social media, and live customer inquiries through various communication channels. Problem Resolution: Identify customer needs
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k providing support and resolving queries via multiple channels including phone, email, social media, and live customer inquiries through various communication channels. Problem Resolution: Identify customer needs
Client Relations Consultant Jhb - North
Pillangó PlacementsSouth Africa
combination of face-to-face, telephonic and digital channels Develop strong and trusted relationships with accept online applications. We do not consider direct applications via Whatsapp or email. The final remuneration
Outbound Client Relations Consultant (medical)
Pillangó PlacementsSouth Africa
combination of face-to-face, telephonic and digital channels Develop strong and trusted relationships with accept online applications. We do not consider direct applications via Whatsapp or email. The final remuneration
Customer Service Manager
Cape Town City Centre
deliver unparalleled customer service in an omni-channel environment.
Your responsibilities
resolving queries logged by customers across all channels (social media, website, email, telephonic, E-com
complaints across all communication and sales channels.
Customer Service Agent
FreerecruitWolmaransstad
the phone, or through electronic communication channels Assist customers with inquiries, concerns, and
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