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Quality Assurance Agent: Call Centre
Pretoria
Negotiable year’s quality management experience in a Call Centre environment to join their team on a 3 year contract including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other support (both inbound and outbound).
share this job on whatsappCustomer Service Engineer I
Pretoria
Negotiable Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What expertise:
- 5 + Years practical in-service delivery; desktop support; generalist. Basic Server
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Contact Centre Agent
GoldenruleSouth Africa
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
Specialist Operations Centre
DatacentrixJohannesburg
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases ITOM processes and functions to further improve service – Knowledge Management, Incident and Request Management Management, Event Management, Service Transition, and CMDB Management (with self-service capabilities) Key outputs: outputs: - Ensure that IT Services are being consumed efficiently by business units - Develop business
Customer Engineer Jhb - Central
Nambiti Technologies LtdSouth Africa
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty
Customer Engineer Jhb - Central
Eqplus Technologies LtdSouth Africa
GTG007535-LR-1 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and Scanners for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Associate Customer Engineer Jhb - Central
Nambiti Technologies LtdSouth Africa
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment Scanners for all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Agent Bloemfontein
DatacentrixBloemfontein
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Specialist Prorection Services
DatacentrixJohannesburg
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
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