VIP Support Engineer will proactively check the health status of VIP hardware, software and network environment environment, while providing the highest customer service. The engineer answers incoming calls, tracks all track and escalate issues seamlessly. Compile daily health checks within the environment to highlight any much calls on first call resolution Perform daily health checks in the environment to assure all systems IT operations (essential) Experience in Remedy Service Desk (advantageous) Detailed track record of VIP
assessment policies. • Operate and maintain the health of the network security system architecture including
assessment policies.
deliver exceptional services. Collaborate internally to enhance and automate service offerings to clients Windows Services). Proficiency in HTML 5, CD/CI pipelines, Cloud PaaS consumption, Rest Services, Kubernetes/Docker innovation and digital transformation in the financial services industry and apply today. R 750 000 per annum
ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ an Infrastructure builds, Hosted PBX, and ICT Managed services & support. Inbound & Outbound Sales. Cold
staff in a manner to ensure uninterrupted support service to our customers. • Also paying attention to the To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low is found. • Ensuring that the team responds to service requests and incidents within the agreed SLA •
staff in a manner to ensure uninterrupted support service to our customers. • Also paying attention to the To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low is found. • Ensuring that the team responds to service requests and incidents within the agreed SLA •
clients in the form of assigned support tickets, service requests or projects, Install, implement, configure infrastructure application deployment Previous professional services experience is preferred Proficient in active directory directory SQL Experience SQL Reporting Services Experience Customized report development General Support
Steadily growing specialised IT services and solutions provider wants YOU They are looking for a talented requirements: Experience in a Telco or Financial Services environment Golang Java J2EE C C++ Angular React
An international company, specializing in IT services is looking for a somewhat experienced Technician