iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Area: Menlyn Maine, Pretoria
Role:
REQUIREMENTS:
·       ITSM (IT Service Management)
·       IT Operations
Frameworks (E.g., ITIL)
·       IT Service Delivery Management
·       Project
 JIRA & Confluence
·       Service Desk Methodology
·       Provider
and govern IT Service Desk initiatives and projects
·       Manage service delivery provider/s
     Manage transformation within the IT Service Desk relating to new technologies and refined processes
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