As a preferred supplier to one of our blue-chip, retail, corporate clients based in the CBD, we are seeking to appoint an experienced Programme Manager, on an initial 12 month contract, to manage and execute a multi-year programme of strategic and operational online initiatives, from the opportunity
and after normal office hours.
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
*THIS POSITION REQUIRES REPUTABLE WORKSHOP/ FITMENT CENTRE EXPERIENCE*
This bustling
alignment experience in a reputable workshop or Fitment Centre environment is required.
Job
alignment experience in a reputable workshop or Fitment Centre environment
A vibrant and engaging personality
by discussing client requirements either via call centre or over e-mail advising on suitable options in