Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents
Provide SAP HCM solution that fully address Oceana's current and immediate needs Ensure SAP compliance with obligations (including legislation, regulatory, contractual, and agreed standard/policies) Creation and maintenance of a pipeline of changes and projects that align to the SAP HCM module with
Requirement Gathering : You work closely with business stakeholders to understand their requirements for automation. This involves identifying repetitive tasks, manual processes, and opportunities for efficiency improvements. Process Analysis : You analyze existing client business processes to deter