business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed over the phone and via email. Effectively manage customer expectations with timeous updates & clear notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary necessary information has been captured on the Service tickets prior to processing for billing. Verify all
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
Retail Banking / Financial Services, or Insurance experience in a Client Services/Brokerage environment with into prospective customers. Gather, compile, and analyses financial and personal customer data. Gain a full understanding of customer's situation and objectives, explaining the Group's service offering and tactfully through the decision-making process. Give the customer as much insight in wealth migration, including countries etc. Match customer needs to specific solutions, based on the Group's service offerings. Integrate
link between the company, clients, and outside service providers, maintaining timely communication and and updates. Working closely with the Customer Services team is crucial to achieve client satisfaction have experience in Tax, Financial Services, Banking, Customer Service, or Call Centre roles. DUTIES: Primarily: Primarily: Engage with customers. Request SARS E-filing profile and update customer details as required Complete SARS registrations and reactivations for customers. Complete tax status checks on e-Filing to evaluate
advice to customers. You will process sales orders and purchase orders while developing customer opportunities proven track record of excellent service within a repeating customer base. Product and Industry training Proven track record of excellent service within a repeating customer base. Strong administrative, organizational Strong technical aptitude. Ability to source new customers. While we would really like to respond to every
advice to customers. You will process sales orders and purchase orders while developing customer opportunities proven track record of excellent service within a repeating customer base. Product and Industry training Proven track record of excellent service within a repeating customer base. Strong administrative, organizational Strong technical aptitude. Ability to source new customers. While we would really like to respond to every
Your role will entail acquiring new customer contacts, defining customer requirements, providing technical converting prospective customers into active customers. You will positively manage customer relationships while excellent service within a repeating customer base and have experience acquiring new customers. REQUIREMENTS: Proven track record of excellent service within a repeating customer base. Strong administrative, organizational communication skills. Ability to acquire new customers. Highly discipline, independence and self-management
Your role will entail acquiring new customer contacts, defining customer requirements, providing technical converting prospective customers into active customers. You will positively manage customer relationships while excellent service within a repeating customer base and have experience acquiring new customers. REQUIREMENTS: Proven track record of excellent service within a repeating customer base. Strong administrative, organizational communication skills. Ability to acquire new customers. Highly discipline, independence and self-management
experience with ERP and WMS systems and exceptional Customer Service & Communication skills. The role is Remote collect data and other information required to customize software systems. Create a project plan for each installation of customized software systems. Communicate with clients throughout the software customization process process to obtain feedback and approval. Customize software systems based on client's individual needs and and specifications. Install customized software systems and all necessary components. Train clients on