Edgars(call Center) Jobs in South Africa
Call Centre Agent Durban
Saflin Consulting Ltd
eThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
share this job on whatsappCall Centre Agent NEW
The Hr CompanyCentral Johannesburg
Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred
Call Centre Agent Jhb - Central NEW
The Hr CompanyCentral Johannesburg
Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
Client Service Consultant Faerie Glen
Bestmed Medical SchemeFaerie Glen
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
Client Service Consultant
Bestmed Medical SchemeFaerie Glen
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
Support Agent Pretoria
Creative Leadership SolutionsPretoria
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
Digital Support Agent
Creative Leadership SolutionsPretoria
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
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