assisted remotely via video calls, voice calls, emails and text messages. • Product Experts ensure that relations and relationship management • Telephonic and email support • Video calling experience (advantageous) working over either voice or video call, live chat, email or text message. • Obtain and note quality information information provided on a call with texts and/or emails. • Ensure a minimal missed call rate. Continuous • Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION
assisted remotely via video calls, voice calls, emails and text messages. • Product Experts ensure that relations and relationship management • Telephonic and email support • Video calling experience (advantageous) working over either voice or video call, live chat, email or text message. • Obtain and note quality information information provided on a call with texts and/or emails. • Ensure a minimal missed call rate. Continuous • Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION
Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records
- Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and
- Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and
to accomplish member satisfaction primarily via email correspondence. Client Relations. To assist the