is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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accordance to required response time, quality and service delivery standards.
innovation, to help them guarantee exceptional client service and leading-edge financial solutions. Their growing of new and proposed technologies, products and services as well as concepts (proof of concepts) for possible disciplines e.g. Development Hardware, analysis, design, service management, architecture. - 5 - 7 Years' experience Competencies Benefits Management - Monitoring for the emergence of anticipated benefits (typically specified as combined benefits. Emerging Technology Monitoring - The identification of new and emerging hardware, software
innovation, to help them guarantee exceptional client service and leading-edge financial solutions. Their growing of new and proposed technologies, products and services as well as concepts (proof of concepts) for possible disciplines e.g. Development Hardware, analysis, design, service management, architecture. - 5 - 7 Years' experience Competencies Benefits Management - Monitoring for the emergence of anticipated benefits (typically specified as combined benefits. Emerging Technology Monitoring - The identification of new and emerging hardware, software
the best suppliers of premium brands and premium services, providing innovation, sustainability and efficiency Orchestration Platforms e.g., Azure Kubernetes Services (AKS). Familiarity with Microservices Architecture computing technologies, business drivers, and emerging computing trends. Websites including create, configure & patterns, such as Active Directory Domain Services (Kerberos, LDAP, etc.) and as well as Federation
rigorous operational audits ensuring adherence to Service Level Agreements (SLAs), escalation matrices, and partners technically compliant and address any emerging issues proactively. Reporting Insights: Generate Minimum of 3-5 years of experience in managing Service Level Agreements (SLAs), conducting vetting procedures
rigorous operational audits ensuring adherence to Service Level Agreements (SLAs), escalation matrices, and partners technically compliant and address any emerging issues proactively.
management, preferably in the technology or financial services industry. Key Responsibilities: Audit Findings detection algorithms and tools to stay ahead of emerging threats. AML Operations: Oversee AML compliance management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising on
sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Client users virtual distribution channels. We target many of our services at people who do not have easy access to bank