technologies Coordination between development and support environments Assisting with the business case Planning
technologies Coordination between development and support environments Assisting with the business case Planning
system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions line with quality and delivery requirements. User support via Incident/Problem/Change management Preparation documentation (as per ISO standards) Meet with end users and gather requirements. Facilitate daily stand-ups to fellow colleagues and users when required. User training Compiling of user and operational manuals manuals System audits User sign off ESSENTIAL SKILLS REQUIREMENTS: Expert JAVA EE development knowledge Knowledge
operating procedures and user support guides Experience with VIP and End-user support Experience with ITIL
Environment (Jira, Confluence, XRay) Meet with end users to understand Business requirements. Participate ceremonies. Contribute to the refinement and sizing of user stories. Propose and review system design and evaluate with quality and delivery requirements. Provide support for existing solutions (DevOps) Identify risks system/technical documentation (as per ISO standards) User training System testing/parallel runs System implementation
functional documentation. • Analyze and scope End-user authorization roles. • Conduct Unit tests, Integration
Simplifying complex content for users Creating content that drives user actions Writing and Editorial skills
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) Optional PostgreSQL
Frontend: At least 3 years' worth of experience in front-end technologies JavaScript, Typescript, HTML 5, CSS
and micro-learning materials. Create immersive supporting media such as audio, video, and simulations to