Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service Base. Minimum Requirements: Certification as IT Technician preferred. A / N certification. CCNA / HCNA certification
well-established internet connectivity provider is seeking a technician experienced in delivering exceptional DSTV installation would be a bonus 2 Years' experience as a DSTV technician or similar Previous experience working with DSTV
solutions is on the lookout for a skilled Level 2 NOC Technician to enhance their team. Minimum requirements:
client service contracts, including end-user devices, IT support, Sales, Account Management, Project revenue, sales, solutions, presales, technical support, project management and apply for tenders within service operations, including end-user devices (printing, laptops, desktops, managed service desk, boardroom
ensuring the efficient and effective use of data to support decision-making and improve operational processes team of MIS professionals, providing guidance, support, and training as needed. ✓ Oversee the design, systems and processes. ✓ Provide training and support to end-users on MIS systems and tools. ✓ Foster a culture the organization. ✓ Manage & oversee the end-to-end Digital Transformation drive within the organization
standards, ensuring clarity and accessibility for users. Leveraging your adeptness in quickly grasping complex intricate technical details into user-friendly content, fostering user success with our products and services play a vital role in enhancing the user experience and supporting the company’s mission of delivering Experience in working with engineers to improve user experience (ex: design, UI), refine content, and and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously
client's operational development team directly supporting the call centre, reporting to the Head of IT and passionate people including helpdesk, desktop support, SQL and C# .Net developers operating on a advantage and part of the role moving forward. Support the deployment of new IT systems and infrastructure Server stored procedures, views and jobs based on user requests or to maintain, troubleshoot or improve
responsible for managing and analysing data to support decision-making processes within the organization insights. ✓ Managing multiple accounts/geographies end to end reporting activities. ✓ Developing and maintaining
updates (Interconnect partners) Costing updates (End user billing) Backup schedules and remote storage DR
deployment of IT systems that are fit for purpose; support business needs; are future proof; are cost efficient; designs for systems applications are integrated end-to-end; are consistently applying Enterprise Architecture