Technical Continuity Management (TCM)
- Third Level Support
- Incident Management (IM)
- Change
test Defect logging, retest, and change request entry Knowledge transfer to the client and team members Years' experience in manual testing ISTQB foundation level is a plus Experience with test analysis and design
within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
in using computer software and systems for data entry, scheduling, and communication. Problem-solving
in using computer software and systems for data entry, scheduling, and communication.
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation
ZHRS is a level 1 BBBEE (Broad-Based Black Economic Empowerment) IT Consulting & Tech Recruitment at people who do not have easy access to bank accounts, and we allow them the convenience of being able within the DevOps department while maintaining accountability. Exercise judgment and autonomy in strategic ensuring the overall success of DevOps initiatives. Level of Complexity Manage and oversee complex DevOps in Strategy design Experience in engaging at Snr level
us a strong ecosystem to leap to the next growth level and turn the ecosystem upside to find stalwarts To participate in the definition of the higher-level functional and non-functional requirements, analyse Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA)
where problems are being experienced on the Absa account for whatever reasons and re-assigning these incidents resolved remotely within the back-office's service level agreement. Ensuring that incidents logged in Service Service Now and not resolved within the set service level agreement. Ensuring that Absa staff members are
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and