for IM or Business Audits. Maintain appropriate levels of technical and procedural documentation Provide including the ability to work with individuals at all levels of the organization Ability to effectively prioritize
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Attendance infrastructure. Provide experienced (Level 3) support for IM service specialists concerning
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
in regular DR tests. Advanced Diploma or NQF 7 level in Information Technology is Essential. Relevant