Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
We are currently looking for a Help Desk Technician to proactively provide technical and troubleshooting work within a team · Shows initiative The post Help Desk Technician appeared first on freerecruit.co.za
We are looking for a competent Help desk technician for our Port Elizabeth Office to provide fast and The goal is to create value for clients that will help preserve the company's reputation and business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
We are looking for a competent Help desk technician for our Durban Office to provide fast and useful The goal is to create value for clients that will help preserve the company's reputation and business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful The goal is to create value for clients that will help preserve the company's reputation and business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and in a professional manner with individuals at all levels Application knowledge transfer to end-users Customer assertive while at the same time maintaining a high level of respect Take responsibility of assigned tasks
step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and
own home. About RemoteDesk RemoteDesk provides help desk staffing and services to Managed Service Provider's https://www.remotedesk.support/ The Position This Service Desk Technician position is responsible for maintaining helpdesk technician with the drive and determination to help us support our client base with great customer service service skills. This position reports to our Service Desk Manager. We are looking for an individual who is inverter etc, SOUTH AFRICAN CITIZENS ONLY Our service desk engineers are responsible for maintaining user up-time
**Key Responsibilities:**
- Resolve user-reported incidents and conduct thorough root cause analyses.
- Collaborate with cross-functional teams to address operational challenges and improve system performance.
- Architect and develop scalable solutions using Java, Ang
Service Desk Engineers provide IT end-user support on various components of an IT environment, including professional, helpful and to provide assistance with a sense of urgency, regardless of the level of incident time entries. Provide guidance and training to customer personnel, empowering the users to help themselves