resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident resolved remotely within the back-office's service level agreement. Ensuring that incidents logged in Service Service Now and not resolved within the set service level agreement. Ensuring that Absa staff members are
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: software Maintenance. Onsite technical support Entry level network troubleshooting and repair Relocation
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: software Maintenance. Onsite technical support Entry level network troubleshooting and repair Relocation
5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play approved communication channels in a positive and helpful manner.
Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as
Quality Assurance, Service Desk.
senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get
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Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) in A+/N+.
analysis / certificate in programme analysis / entry certificate business analysis - PLUS Data analysis analysis / certificate in programme analysis / entry certificate business analysis - PLUS Data analysis