Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
required to travel. Knowledge of the Municipal Systems Act (MSA) and Municipal Finance Management Act (MFMA)
required to travel. Knowledge of the Municipal Systems Act (MSA) and Municipal Finance Management Act (MFMA)
of payments (completing RERAPP Vendor and profit centre checks); Review vendor debit balances for validity with the correct exchange rates applied; Update municipal rates in SAP, as and when required to ensure accurate system; Perform the processing and closing of municipal accounts payments for closed stores; Process all of payments (completing RERAPP Vendor and profit centre checks); Review vendor debit balances for validity with the correct exchange rates applied; Update municipal rates in SAP, as and when required to ensure accurate
floor, re-name assets and change from one cost centre to another; assist the Senior Accountant in the ensure assets are listed under the correct cost centres etc. SAP experience essential in terms of the assets
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an