year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
As a Senior Business Analyst specializing in Digital Solutions, you'll play a pivotal role in driving digital transformation and strategic business outcomes. If you're ready to lead transformative initiatives and make a significant impact, we invite you to join us. Apply now and become a key driver
Are you passionate about driving digital transformation and helping organizations achieve their business objectives through innovative solutions? Join our Information Technology team as a Business Analyst specializing in Digital Solutions. In this role, you'll collaborate with stakeholders, analyze
e you ready to take your expertise in data analysis to the next level? Join us as a Senior Data Analyst and become an integral part of our Information Technology team. In this role, you'll leverage your skills to extract valuable insights from data, drive process improvements, and support strategic
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
delivery standards.
Call reporting reporting
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in