motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
individuals progress and skills. This would mean that even though a successful candidate may have applied for
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
customer call backs to provide an update on the progress of the query