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Evening Call Centre Jobs in Cape Town Region

Jobs 1-10 of 16

Call Centre Supervisor

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >

  • Supervise and manage a team of call centre agents.
  • Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
  • Ensure adherence
  • Prepare reports on call centre performance metrics, including call volume, response times, and


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Inbound Client Contact Centre Administrator

Cape Town City Centre  R11 000 Monthly

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.

  • Resolve a minimum of 30 telephone calls per day.
  • To respond to and resolve about strive to have zero lost calls per day.
  • To log all telephone calls received on the policy/claim
  • To always try and retain clients when they call in to cancel their policy.
  • Salary:


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    Client Contact Centre Service Administrator

    Cape Town City Centre  R11000 Monthly

    🌟📞 Join Our Dynamic Client Contact Centre Team! 📞🌟

    Are you ready to embark on
    Position Available: Inbound Client Contact Centre and Correspondence Administrator

    Job our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service

  • Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion.
  • Handle approximately


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  • Team Leader Cape Town

     CareerboxCape Town Region

    managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered resources; good time management • Coaching Skills with an even temperament and the ability to give constructive months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory


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    Gap Claims Assessor

    Cape Town City Centre  R16 000 Monthly

    training will be done within our Client Contact Centre for all successful candidates. The successful candidate individuals progress and skills. This would mean that even though a successful candidate may have applied for probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre.


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    Client Service Administrator

     Corporate PlacementsCape Town Region

    team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will


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    Client Service Administrator Cape Town

     Corporate PlacementsCape Town Region

    team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will


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    Client Services Team Leader Cape Town

     Ntice Sourcing SolutionsCape Town Region

    Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous


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    Client Services Team Leader Market Related

     Ntice Sourcing SolutionsCape Town Region

    Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous


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    Tech Support Customer Service Representative

    Cape Town City Centre

    customer call backs to provide an update on the progress of the query

  • Ensure first call resolution experience in customer services, preferably in a call center
  • At least 6 months technical support


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    Average Annual Salary

    for Evening Call Centre jobs in Cape Town Region
    R 156,000

    No. of Jobs added in the last week

    for this search.
    3