STANDARDS/INDICATORS Operational Processes Booking Manage booking SI Submission SOB Invoicing Shipment release successfully facilitate a booking Check costing sheet from sales Make a booking with the preferred carrier file into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on
STANDARDS/INDICATORS Operational Processes Booking Manage booking SI Submission SOB Invoicing Shipment release successfully facilitate a booking Check costing sheet from sales Make a booking with the preferred carrier file into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on
Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly
within a 24 turnaround time
• Manage group bookings from A-Z , including but not limited to chasing
Charter and Theme cruises
• Book and manage International Group Bookings
• Manage special projects
management skills to handle multiple client inquiries, bookings, and administrative tasks efficiently.
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effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve sale and converting quotations to booking. Effective management of booking administration processes including itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering
effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve and converting quotations to booking.
Effective management of booking administration processes including itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering
Management Diary management Travel and accommodation bookings Event management Supplier management Claim management Management Diary management Travel and accommodation bookings Event management Supplier management Claim management
Management Diary management Travel and accommodation bookings Event management Supplier management Claim management Management Diary management Travel and accommodation bookings Event management Supplier management Claim management
attention to details Able to deal with queries and bookings General Office Administration skills essential
y management