is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's with recommendations on how to get the most from products/services Own proactive processes: host webinars
looking for a Sample & Design Manager to join their team. Manage Sampling department. Interact with Calculate and determine all costings. Assist production when changes are needed. Liaise with clients literature going out. Liaising with & briefing production team once samples have been handed over, troubleshooting troubleshooting with any issues coming up once in Production. Keeping track of Department monthly cost per
looking for a Sample & Design Manager to join their team. Manage Sampling department. Interact with Calculate and determine all costings. Assist production when changes are needed. Liaise with clients literature going out. Liaising with & briefing production team once samples have been handed over, troubleshooting troubleshooting with any issues coming up once in Production. Keeping track of Department monthly cost per
& trims as approved by the Sample & Design Manager. Follow up on all outstanding Sample PO's raised and issue to various suppliers. Liaising with factories on problems and issues. Arranging the drop off communicating all potential production delays to the Sample & Design Manager. Maintaining step processes Organise invoice if samples are chargeable. Assist production when changes are needed. Communicate with suppliers suppliers. Liaising with & briefing production team once samples have been handed over, troubleshooting
& trims as approved by the Sample & Design Manager. Follow up on all outstanding Sample PO's raised and issue to various suppliers. Liaising with factories on problems and issues. Arranging the drop off communicating all potential production delays to the Sample & Design Manager. Maintaining step processes Organise invoice if samples are chargeable. Assist production when changes are needed. Communicate with suppliers suppliers. Liaising with & briefing production team once samples have been handed over, troubleshooting
delivery transition with consideration for the factory planning requirements Design and implement a strategic that delivers new business growth. Identify leads, manage, and call on prospects and acquire new business and respond accordingly. Regular meetings with Managers and the sales teams to review weekly activities
delivery transition with consideration for the factory planning requirements Design and implement a strategic that delivers new business growth. Identify leads, manage, and call on prospects and acquire new business and respond accordingly. Regular meetings with Managers and the sales teams to review weekly activities
of new products and designs for production. Setting up of display areas and display products for client client inspection. Evaluate product safety, appearance and function to determine design feasibility. Design using Adobe, AutoCAD and Solidworks. Good project management experience / skills.
is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's with recommendations on how to get the most from products/services Own proactive processes: host webinars clients engaged with company and actively using products/services. Build customer loyalty to reduce churn such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once
customers for this role would include Senior Management, Production Department, External Customers, Dispatch Department. Working with multi-functional team's incl. management to develop, execute and conduct effective problem-solving relative to this process, as laid out by Quality management requirements, are adhered to. Be conversant with