Analyze issues and develop resolutions in a timely fashion. Provide support to clients on all supported applications to your Team Leader or MSOC Manager in a timely fashion. Track and manage your work record via regular
value to the clients business. Identify potential show stoppers and provide solutions where possible. Apply
to resolve the customer's request in a timely fashion. The engineer provides desktop support, such as
design. Upgrade the quality of your team's code by showing them how to do it better Ensuring that you and design. Upgrade the quality of your team's code by showing them how to do it better Ensuring that you and
productivity; sustains long working hours when necessary; shows vigor, effectiveness, and determination over extended
productivity; sustains long working hours when necessary; shows vigor, effectiveness, and determination over extended
/>Printscreen of backup software.
Reports showing last three months' results of backups per application
knowledge that is created / implemented. Consistently show the ability to identify risks and issues threatening
controls/alerts, contain implementation guidelines, and show alignment to the intended operational processes
after hours to ensure that problems are resolved. Shows foresight to prevent errors or delays in projects