productivity and product quality Maintain productivity levels & identify opportunities for process improvement Senior Management / Executive level. Bachelor's Degree in Business/Finance/Management/Operations or other
productivity and product quality Maintain productivity levels & identify opportunities for process improvement Senior Management / Executive level. Bachelor's Degree in Business/Finance/Management/Operations or other
Customer Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call Handling
Customer Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call Handling